Privacy Policy

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Privacy Policy

Effective Date: January 29, 2025

At DH Cones, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard your personal data. By using our website, dhcones.com, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide you with a better user experience:

  1. Personal Information: When you place an order or contact us, we may collect personal details, such as your name, email address, shipping address, phone number, and payment information.

  2. Non-Personal Information: We also collect non-personal information such as browser type, IP address, device information, and browsing behavior through cookies. This helps us improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To send promotional emails and updates (if you opt-in)
  • To improve our website and services
  • To ensure compliance with legal obligations

Sharing Your Information

We do not share your personal information with third parties, except for:

  • Service Providers: We may share necessary data with trusted service providers (e.g., payment processors, delivery companies) to help fulfill orders.
  • Legal Compliance: We may disclose information if required by law, such as in response to a court order or government inquiry.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Restrict the processing of your data in certain circumstances

To exercise any of these rights, please contact us at the email address provided below.

Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at:

Email: privacy@dhcones.com
Phone: +1 (800) 123-4567